Terms & Conditions

Scheduling

The Client understands that scheduling of appointments will be done online through the Newborn Prep 101 website or directly with the Educator via phone or email. It is imperative that the Client arrive for their scheduled session at the scheduled time.

Education sessions will be approximately 60 minutes for the Newborn Prep course, 60 minutes for the Safe Baby course, and approximately 2 hours if taking both courses together. Please note that the Founder, Samantha Goldberg, teaches the Safe Baby class only.

If the Client needs to cancel a scheduled session:

• Cancellations made more than 7 days before the scheduled class start time will receive a full refund.
• Cancellations made within 7 days of the scheduled class start time will receive a 50% refund.
• If the Client fails to cancel within this window, they will forfeit the appointment and remain responsible for 50% of the full session rate.
• If the Client chooses to reschedule a class, a $50 rescheduling fee will apply.
• For same-day cancellations that are rescheduled, a $100 rescheduling fee will apply.

Payments & Pricing

The Client understands that the Program Fee varies by location and instructor. All prices listed below are starting rates for up to 2 participants. Pricing increases with additional participants — please refer to the booking page for current per-person add-on rates.

Program Fees are due 1 week prior to the scheduled start time and will be charged to the credit card used during booking. For credit card charges, an additional 3.9% processing fee will be added. Travel fees may apply depending on location and time of day and will be communicated at the time of booking.

Disclaimers

The Client understands that the purpose of the Program is not to certify the Client in infant CPR. Rather, the Program will utilize educators who have been trained in neonatal nursing and will mentor and guide the Client on procedures and actions to be taken should an emergency arise with an infant.

The Client has voluntarily chosen to work with the educators provided by the Program and understands that the information provided is intended to help educate families and caregivers about general newborn care and provide guidelines on what to do in emergency situations, including the necessity of contacting a medical professional in the event of an emergency.

Personal Responsibility & Release of Health Care Related Claims

The Client acknowledges that the Client takes full responsibility for the lives and well-being of the Client's family and infant (where applicable), and all decisions made during and after this Program with respect to the health and well-being of the Client's family are solely the responsibility of the Client.

The Client expressly assumes all the risks in the care and treatment of the Client's family and specifically agrees to release the Company and any Educator provided by the Company from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has, or will have in the future against the Educator, arising from the Client's past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Company.

Confidentiality

The Company will keep the Client's information private and will not share the Client's information with any third party unless compelled to do so by law.

Arbitration, Choice of Law & Limited Remedies

In the event that there ever arises a dispute between the Company and the Client with respect to the services provided pursuant to this Agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules).

Any judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is a refund of the Program Fee. No award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.

This agreement shall be construed according to the laws of the State of New York. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.

By booking a class with Newborn Prep 101, the Client acknowledges that: (1) the Client has received a copy of this Agreement; (2) the Client has had an opportunity to review the contents and, if desired, to have it reviewed by an attorney; and (3) the Client understands, accepts, and agrees to abide by the terms hereof.